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CPQ rescue, implementation, and optimization since 2016

Most CPQ programs stall on decisions, not on software

CPQ consulting for late Salesforce, Oracle, SAP, and ServiceNow programs: find the pricing, catalog, and approval decisions nobody made, then stay through go-live.

  • End-to-end implementations across Oracle and Salesforce
  • Senior consultants stay through go-live
  • Published rates $100 / $170 / $250

Where programs go wrong

The system is rarely the reason a CPQ program is late

A stalled program almost always traces back to a rule the business never agreed on. Who can discount past 20 percent. Which bundle is the exception and which is the pattern. Whether the price book or the ERP wins when they disagree. Configuration cannot settle those questions, so the build absorbs them as custom logic — and every unmade decision becomes a script somebody has to maintain.

That is what we look for first. We trace recent quotes — the standard ones, the exceptions, the ones that got reworked after approval — back to the decision or the missing data that caused them. Then we fix the rules and rebuild only what has to be rebuilt. Sometimes that means a full implementation. Often it means removing custom code rather than adding it.

How we deliver

Senior consultants stay through go-live

Architects, developers, and administrators assigned to the program stay involved from diagnosis through launch. Career history at Oracle Consulting, GE, F5, Accenture, and Deloitte Digital is how the practice was trained, not a client logo wall.

Consultant backgrounds
  1. Architecture and program decisions

    End-to-end CPQ implementations across Oracle, Salesforce, and custom platforms. Discovery, solution design, and the rules that survive scale.

  2. Custom logic and integrations

    Configurator logic, pricing engines, and ERP connections. Multi-currency, tiered, and subscription pricing built so admins can maintain it.

  3. Administration and enablement

    Day-to-day configuration, UAT, and training. Runbooks your team uses after go-live, not a handoff to a junior bench.

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Published outcomes

Selected delivery outcomes

Client names are withheld under NDA. Figures reflect the stated engagement baselines and are not forecasts or guarantees.

Oracle CPQ · Implementation

Enterprise SaaS

The Problem

Sales reps were spending 3–5 days per complex quote, manually cross-checking product compatibility across a 4,000+ SKU catalog. Pricing errors reached 1-in-5 quotes.

What We Did

Rebuilt the product configuration rules engine from scratch, migrated legacy pricing matrices to Oracle CPQ Commerce, and wired the output into Salesforce CRM.

Quote time
3–5 days
45 min
Pricing errors
~20%
<2%
Quotes/rep/week
3
18

Delivered in 11 weeks

Salesforce CPQ · Optimization

Manufacturing & Distribution

The Problem

Approval workflows required VP sign-off on every non-standard discount, creating a 2-week bottleneck that was killing deal velocity. Reps routinely bypassed the process.

What We Did

Designed a tiered approval matrix — automated approvals for discounts within policy, single-click escalation for edge cases, with full audit trail for compliance.

Approval cycle
2 weeks
Same day

Delivered in 6 weeks

Oracle CPQ + Salesforce · Integration

Technology & Cloud Services

The Problem

Post-acquisition integration left two CPQ systems running in parallel. Sales teams had no single source of truth, and duplicate quotes were reaching customers.

What We Did

Led the CPQ consolidation workstream — unified product catalog, migrated historical quote data, and built a Salesforce integration layer for real-time order sync.

Time to go-live
Projected 9 mo
14 weeks

Delivered in 14 weeks

Oracle CPQ · Rescue

Industrial & Field Services

The Problem

Configuration rules were undocumented and brittle — every product change broke something in the quote flow. The internal team couldn't maintain the system without help.

What We Did

Audited and refactored 300+ BML scripts, introduced naming conventions and documentation standards, and ran a 4-week handoff training program for the internal admin.

Support tickets/mo
40+
6
Admin onboarding
3+ months
3 weeks

Delivered in 8 weeks

If the situation looks familiar, start with a 30-minute program review.

Book a 30-Minute Program Review

12 connected capabilities

The work we take on

Implementation, rescue, integration, and optimization on Salesforce, Oracle, SAP, and ServiceNow. We take the work the program is actually stuck on.

CPQ Configuration

We set up product catalogs, pricing rules, quote templates, and approval flows. The goal is a system where your reps can build accurate quotes without calling someone for help.

Custom Development

When the out-of-the-box platform can't do what you need, we write it — Apex triggers, BML scripts, Lightning components, API integrations. Everything documented and upgrade-safe.

CPQ Integration

Connect CPQ with ERP, CRM, eCommerce, and downstream systems so pricing, inventory, customer, and order data stay aligned.

Quote-to-Cash Design

We map your whole revenue process from opportunity through invoicing and figure out where the gaps are. Then we build the integrations and automation to close them.

Process Automation

Approval routing, notifications, renewal workflows, deal desk handoffs — we automate the repetitive parts of your quoting process so your team focuses on selling.

Data Migration

Moving product catalogs, price books, and historical quotes from one system to another without losing data. We handle field mapping, validation, and cleanup.

Visual Configurator

Build guided 2D and 3D product experiences that help buyers configure complex products and see valid choices before ordering.

Performance Optimization

Slow quote generation usually comes down to inefficient scripts, bad data models, or missing caching. We profile your CPQ instance and fix what's causing the delays.

CPQ Assessment

Already have a CPQ system but not getting the results you expected? We'll audit your configuration, integrations, and adoption to identify what's holding you back — and deliver a prioritized fix-it roadmap.

CPQ Evaluation

Choosing a CPQ platform? We run a structured evaluation, compare vendors against your real requirements, and deliver a decision-ready recommendation.

CPQ Training

We train your sales reps, admins, and developers on your specific CPQ setup — not generic platform training. Hands-on workshops plus recorded sessions for new hires.

Agentic CPQ

AI agents that handle routine configurations, suggest upsells based on deal context, and let reps build quotes through natural language. The next evolution of CPQ.

Platforms

CPQ Platforms We Support

Expert consulting services across all major CPQ platforms. Choose your platform to explore tailored solutions.

Oracle CPQ Cloud

BigMachines

The platform we've worked with longest. BML scripting gives you deep customization, and the configuration engine handles complex manufacturing scenarios that other platforms struggle with. Best for companies with truly complex products.

Salesforce CPQ

Steelbrick

If you're already invested in Salesforce, this is the most natural fit. Native CRM integration means no middleware, and Revenue Cloud billing handles subscriptions and usage-based pricing well. The Apex extensibility is a real strength.

Zuora CPQ

Zuora Quotes

Subscription-first quoting built to align with billing. Strong fit for renewals, amendments, ramp deals, and usage-based pricing — especially if you already run on Zuora Billing.

SAP CPQ

Callidus CPQ

Built for global enterprises running SAP ERP. Multi-currency, multi-language support is native, and the S/4HANA integration is tight. If SAP is your backbone, this is the CPQ that makes sense.

ServiceNow CPQ

Logik.io

The newest of the bunch, but the architecture is genuinely modern. Headless deployment, AI-powered configuration, and a solving engine that handles complex constraint logic fast. Worth evaluating if you're starting fresh.

PROS CPQ

PROS Smart CPQ

If pricing is the hard part — dynamic prices, complex discounting, and constantly shifting market conditions — PROS is worth a serious look. Strong fit for high-volume pricing environments that need optimization, not just quoting.

HubSpot CPQ

Sales Hub

Simple quoting for growing businesses already on HubSpot. Product library, e-signatures, and payment links work well. Not designed for complex configurations, but solid for straightforward quoting needs.

Conga CPQ

Apttus CPQ

Strong document generation and contract lifecycle management integration. If your quotes turn into multi-page proposals with complex terms, Conga's document automation is hard to beat.

NetSuite CPQ

ERP-Native

Built into NetSuite's ERP, so inventory and pricing stay in sync automatically. SuiteScript extensibility is good. Makes the most sense for NetSuite shops that need quote-to-order flows without a separate platform.

Epicor CPQ

KBMax

Brings complex products to life with a best-in-class 3D visual configurator and a powerful Snap rules engine. Perfect for manufacturers needing deep CAD automation and visual quoting.

Tacton CPQ

Configure-to-Order

A strong fit for discrete manufacturers who need accurate variant configuration, guided selling, and pricing governance for configure-to-order sales — with clean downstream handoffs to ERP.

Infor CPQ

Visual Config

Purpose-built for manufacturers who need 3D visualization, CAD automation, and CloudSuite ERP integration. If your sales process involves engineer-to-order complexity, this is the platform for it.

Published rates

Three roles, one published rate card

Most programs need an architect for the first few weeks, developers through the build, and an admin from UAT onward. We will tell you the mix before you buy hours.

$100/hr

CPQ Administrator

The people who keep your CPQ system running day-to-day. They set up products, maintain price rules, build quote templates, and train your team. When something breaks or a new product launch needs CPQ support, they handle it.

  • Product Catalogs
  • Price Rules
  • Quote Templates
  • User Training
  • Analytics & Reports
$170/hr

CPQ Developer

The technical side. They extend CPQ beyond out-of-the-box capabilities — custom configuration and pricing logic, integrations, UI extensions, and automation. Everything is documented and built to survive platform upgrades.

  • Platform Scripting
  • Custom Pricing Logic
  • API Integrations
  • UI Extensions
  • Automation & Testing
$250/hr

CPQ Architect

The ones who look at the whole picture. They design the data model, plan the integration architecture, set governance guardrails, and make sure what gets built today still works when you're 5x the size.

  • Solution Design
  • Technical Leadership
  • Enterprise Architecture
  • Performance Tuning
  • Governance

Our Products

Tools we've built to accelerate CPQ development

CPQ DevKitCPQ Kit

Free resource

The CPQ Implementation Checklist

The 47-point checklist our consultants use on every engagement — from vendor selection through go-live. Covers the things most implementation guides skip.

  • Platform selection criteria (12 decision factors)
  • Pre-implementation discovery checklist
  • Data migration readiness assessment
  • Integration architecture questions
  • Go-live readiness scorecard
  • Post-launch admin handoff template

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Questions buyers actually ask

Rescue, scope, cost, who does the work, and what you keep after we leave.

Our implementation is late. Can you take it over mid-flight?
Yes — that is most of our work. We start by tracing recent quotes back to the rules and data that caused the failures, so you get a written read on what is actually broken before anyone touches configuration. Sometimes the existing build is recoverable and the scope was wrong. We say so when that is the case.
How do you determine whether we need rescue, redesign, or extra capacity?
A 30-minute program review first. We look at where delivery is breaking: product structure, pricing authority, approvals, data, integrations, or release discipline. If those decisions are still open, adding hours will increase rework. You decide the next step after that call.
What does an engagement cost?
We publish our rates and bill weekly or monthly with a 10-hour minimum: administrators $100/hr, developers $170/hr, architects $250/hr. Most programs run architect-heavy for the first few weeks of design, then shift to developers for the build and an admin for configuration. No long-term contract is required.
Who does the work after the first call?
Senior administrators, developers, and architects assigned to the program. Discovery leads stay involved through delivery. We do not hand the work to a junior bench after the first call.
What happens when you leave?
Your team runs the system. We document configuration and custom logic as we build it, train reps, admins, and developers on your specific setup, and leave runbooks for the routine work. A straightforward implementation typically reaches go-live in 8 to 12 weeks; complex catalogs, multi-currency pricing, or ERP integration usually take 4 to 6 months. We say which one you have during the review.

Let's Figure Out What You Need

Tell us about your CPQ project — what platform you're on, what's not working, what you need. We'll get back to you within a business day with an honest assessment.

Get in Touch

Location

United States of America

What to Expect

  • A real conversation, not a sales pitch
  • Honest assessment of your situation
  • Flexible engagement — week-to-week or monthly
  • Direct access to your consulting team
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